Secondary • Academy converter • Open
Avg 1/5 · 1 review
I was working as a junior it technician in the it department for the schelwood trust. I felt belittled by both the network manager and the senior IT technician. Multiple times I asked a question because I did not understand something I was told to Google it. The network manager once told me I’m not a teacher I don’t have the patience to teach. Why would you put someone in a junior role when they are trying to learn? One time I was giving a desktop to take apart I was having trouble taking out one of the components, I asked Susan Edgehill the senior IT technician for help she told me ‘Google it, no one helped me when I first started’. Another time I was using the iPad to turn on the projector for the school assembly. The iPad was not connecting to the internet so I called the network manager Kathy Jakeman to ask what network the iPad needed to be connected to her response “for god sakes seriously” and put the phone down on me. During one of the review meetings Miss Jakeman told me “i’m south African I’m not going to apologize for my behaviour, that’s how we are”. How is that acceptable behaviour in a work place environment ? And especially towards someone in a junior role who is still learning? Another time I was in the office when Kathy Jakeman a ticket came through on the helpdesk system which the message “Hi Kathy we have a visually impaired student who needs help with setting up their laptop, we will let you know when they will be in the school”. I asked if she would like me to go check on the ticket, she told me her name is on the ticket so she would deal with it. The next day another ticket came through to say the student is in the school. Miss Jakeman go off her desk and told me she was going to the ground floor. I asked if she needed me to do anything. She told me “no I’m just going to respond to the ticket you have clearly ignored”. Even though the day before she told me she would deal with it as the ticket had her name in it.
See exact pupil numbers, Ofsted sub-judgements, and download clean exports for your work. No ads. Just fast, reliable school intelligence.
Join now and enjoy all future features at today’s price — even as we add more powerful exports.
All the details you need in one place—plus clean exports for sharing.
Fresh, practical articles for schools and families.
Feeling overwhelmed as a new teacher? Learn practical ways to build confidence in the classroom, connect with pupils, manage stress, and grow as an educator. A supportive UK-focused guide for ECTs and early-career teachers.
Learn about the top skills UK schools look for in new teachers — from classroom management and communication to safeguarding and differentiation — and how to showcase them in your CV, application, and interview to land your next teaching job.
Worried your child might need extra help? Discover when tutoring can truly make a difference, when it’s not necessary, and how to choose the right support. A practical guide for UK parents with real examples and expert advice.
